We know you are entering this program to earn a degree in library and information science: not computer science or instructional technology! We want to make the technology you use as simple and stable as possible so that you can focus on your studies. That being said, problems will occur and you may need support from time-to-time. We hope you will quickly discover that we are the friendliest support staff you have ever met, and that you can come to us with just about any question you can think to ask!

Checklist for getting started:

1. Have you set passwords for your University of Illinois accounts? We know there are a lot, but you can use the same password for all these accounts.
2. Are you familiar with the GSLIS Computer Literacy Requirements?
3. Are you familiar with the GSLIS Mailing Lists and Discussion Forums?
4. Can you log in to the GSLIS Intranet (also known as Moodle)?
5. Do you know how to get access to a computer in the GSLIS building?
6. Do you know how to print in the GSLIS building?
7. Do you know how to get help?